FAQs
More FAQs- Why do I need to clean and disinfect?
- Are there instructions to follow after my carpets are cleaned?
- What is different about your Protect-3 AdvanceTM program that I can't get from another provider?
A common misconception is that cleaning and disinfection are one and the same. In reality, they are two different processes which achieve related results but not the same results. Cleaning is the removal of visible dirt and soiling, for example the coffee ring on a kitchen counter. While cleaning may remove pathogens from surfaces by wiping them away, it does NOT kill pathogens. Disinfection, on the other hand, does KILL pathogens on surfaces through the use of chemicals. As such, both processes are used hand-in-hand — first cleaning, then disinfection — in infection control efforts. Please note — not all disinfectants are created equally! Typically, disinfectants are developed to kill certain types or classes of pathogens. As such, ensure that the disinfectant used in your facility has been approved to treat your pathogen of concern.
Immediately after cleaning, it’s best to allow carpets to dry for 6-8 hours before walking on them. Walking on them may flatten the fibers. Use air movers if needed to help air circulation as this will speed up the drying time. If a carpet protector such as ScotchgardTM was applied, foot traffic should be minimized for up to 24 hours to let the product cure. Don’t move any furniture back in place until carpet is completely dry or the Scotchgard carpet protector has cured.
ServiceMaster Clean has developed our proprietary Protect-3 Advance program to help protect the ongoing and continuous health and safety of our customers’ facilities and their occupants. Our program provides you with solutions that help to:
- Bring your facility to a healthy and safe state
- Keep your facility in that healthy and safe state
Incorporated into our Program are state-of-the-art equipment to not only deliver the best cleaning and disinfection solutions to our customers but also provides you with scientific validation that we have done just as we promised – delivered to you a healthier and safer facility for you and your colleagues!