Our Difference

People

carpet_cleaning_professional

Our ownership and managers collectively have over 50 years of experience and expertise in the commercial cleaning business.  We are also proud to say that we have some of the most experienced staff in the industry, with many of our technicians having over 15 years of commercial cleaning service experience. 

Our technicians are experts in their trade and offer a wealth of experience.  You can be confident that ServiceMaster of Calgary's experienced team of commercial cleaning specialists will provide professional service and outstanding results.


Processes

As an industry leader in commercial cleaning, ServiceMaster Clean is committed to the ongoing development of innovative cleaning procedures. Whether it‘s using environmentally healthy practices or extending the life of your carpet and other floor surfaces, we understand the power of a clean and healthy work environment. Not only that, but we listen to your unique needs and can provide a wide range of specialty cleaning services.

 


Technology

ServiceMaster Of Calgary, utilizes the most advanced technologies to continually improve our service and our communication with our customers.

Cutting-edge technology means superior service. When home and business owners experience disaster, anxiety naturally runs high and the safety and restoration of their personal items take on extreme importance. We want customers to feel confident about the safety and security of their personal items. That is why we have raised the bar by providing proprietary technology to automate data collection and communications in the field. These standards are unsurpassed in the industry and include training, service protocols, system integration and claim documentation.


TellServiceMaster (Customer satisfaction survey system)

 

At ServiceMaster Of Calgary, we are committed to being our very best, so we ask you, our customer, to tell us regularly how we are doing.  Our TellServiceMaster system, powered by Listen 360, uses the latest technology to get your feedback on our performance.  The system is designed so that we can review individual customer feedback as well as our overall performance.

Products

ServiceMaster CleanSM has developed proprietary products to gently, but effectively clean your facility‘s carpet, hard-surface floor, upholstery and furniture, ensuring lasting beauty and a professional appearance.

Cleaning for a Healthier Work Environment

We take our commitment to the environment seriously and have developed specific principles and cleaning products to guide us in serving our customers. ServiceMaster Clean Green For® products are designed for minimal environmental impact. They are free of ingredients such as perfumes and VOCs.

Green For® products carry one or more certifications from third party organizations — that is organizations who are in the business of testing and verifying claims made regarding the product.

Green For® products are safe for all occupants in the workplace, including individuals with asthma and chemical hypersensitivity.


Go Green With ServiceMaster Clean


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Green Cleaning

F.L.

When committments are made, they are followed through with and done well.


T.M.

There are a few things that stand out and exceptional. The reminder phone calls that they are coming in and what service they are doing are very helpful, as is the follow up call to see if we have any issues. Having the ability to have someone come in and do a spot clean for those coffee spills is definitely a value-added service.


G.J.

Team is well versed in specific materials like flooring, fabric etc. and how best to clean them. Team is professional and looks after their customers.


S.M.

Prompt and courteous service - AND quality work.


I.K.

The service is consistently great.


W.V.

Honest Always checking to see if service was completed / acceptable Satisfaction guaranteed.


Chris Boucher

I like that they follow up every service the next day to ensure that I was happy with the work. On the very rare occasions (once) that it wasn't, my sales rep was in the office that morning to see it for himself and had it redone that night. Doing good work is important however sometimes things happen that aren't perfect but if those things are dealt with promptly that to me makes an already great company even better.


G.C.

Prompt. Availability.


Lisa Novogrudsky

Number one: the friendly service from every single employee. The work is great quality. I appreciate the excellent and free spot clean when someone has an accident, like the time I got permanent marker right on our light green couches at reception. That was particularly appreciated.


Ahmed Twakkal

ServiceMaster provides excellent service in a timely manner. The representatives are always checking in and keeping in touch to make certain that the work was completed properly and that there were no issues. I would highly recommend ServiceMaster for your carpet cleaning needs.


J.E.

The service is thorough and we can manage the service how we would like it


J.N.

They do a great job


Linda Matheson

We have been using ServiceMaster for at least 4 years and are pleased with the service. The company is dependable and the work is done well. Any issues are dealt with immediately. They also follow up to confirm their service meets our expectations. If we need anything special done, they respond quickly. I would not hesitate to recommend them.


B.B.

We are notified when the work will be done and completed!


P.C.

Reliable and very professional.


A.G.

Excellent service.


L.S.B.

Work is good quality, staff are professional and you are flexible to accommodate additional / special requests


E.W.

While we are very new into our contract with ServiceMaster, I have utilized your services in the past and you have always proven to have outstanding customer service and great results. Essentially, what makes you shine in my eyes is that I don't have to worry about anything --- it will all get done timely and with great results.


R.O.

Costumer service is great.


L.M.C.

You have a schedule, you follow the schedule. You do the work, you do the work well. If we have a spill, you suck it up. After every event, you ask "how'd we do?". Can't ask for more than that.